Can I pause my subscription?
Yes! Go to https://shop.penninecropshare.co.uk/login and Log in. Click on the Account (person) icon, then go to ‘Upcoming Orders’. Click ‘Skip orders’ then select the dates you don’t want to receive an order and remember to click ‘Save changes’. You should receive email confirmation when this has been done.
I’m going away, how much notice do I need to give?
Changes need to be made 10 days in advance of the delivery date. To minimise surplus and food waste, we close orders at 12pm on a Tuesday, for the delivery due the Friday of the following week. This is when we order from our suppliers. If you have missed the cut-off time, or can’t collect your order, you can choose to donate your bag to Calder Food Support. Please email info@penninecropshare.co.uk to arrange this.
Can I choose what goes in my bag?
You can choose what size Veg Bag you want, add extras such as fruit and bread and opt to be a No Spuds customer to receive a swap out for potatoes. We select a varied range of seasonal veg items for you each week. This helps us buy in bulk, pack efficiently, support local growers and keep our prices as low as possible.
Let us take the difficult shopping decisions out of your hands!
How do I update my card details?
Go to https://shop.penninecropshare.co.uk/login and Log in. Click on the Account (person) icon, then click ‘Billing’ followed by ‘Update card details’ and follow the steps. You may need to do a 3DSecure / 2-step verification task, e.g. confirm the card on your phone’s bank app.
How do I change to a different collection point?
Please email info@penninecropshare.co.uk and we can sort this out for you.